RETURN & EXCHANGE POLICY – SNYX
At SNYX (www.snyx.in), we maintain strict quality standards. Please read our policy carefully before placing an order.
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1. No Return Policy
• We do not accept returns or refunds once the product is delivered
• All sales are final
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2. Exchange Policy (3 Days Only)
• Exchanges are allowed within 3 days of delivery
• Applicable only for:
• Size issues
• Wrong product received
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3. Exchange Conditions
• Product must be:
• Unused and unwashed
• In original condition with tags & packaging
• Request must be raised within 3 days of delivery
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4. Exchange Charges
• A ₹99 exchange fee will be applicable (for pickup & re-shipping)
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5. Damaged / Defective Product
• If you receive a damaged or defective item:
• Report within 48 hours of delivery
• Share unboxing video/photo proof
• We will provide free exchange (no charges)
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6. Exchange Process
• Once approved, reverse pickup will be arranged
• After inspection, replacement product will be shipped
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7. Non-Eligible Cases
We do not accept exchange if:
• Request is raised after 3 days
• Product is used, washed, or damaged by customer
• Tags are missing
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8. How to Request Exchange
WhatsApp us at +919116460604 with:
• Order ID
• Reason for exchange
• Product images
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9. Important Note
• Only one-time exchange is allowed per order
• Exchange is subject to stock availability